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Mirador Madrid

    Information

    This wonderful observation deck located in the building's main tower offers visitors a privileged panoramic view of the city. The 360º perspective of the urban landscape of Madrid takes in tourist landmarks such as Gran Vía and Calle Alcalá, Paseo de la Castellana and El Retiro Park. On the deck you’ll find maps to help you identify the city’s most iconic buildings.

    Accessibility

    • To access the observation deck you must make your way up to floor 6E, and then walk up a staircase with 88 steps.
    • We recommend you use the stairs to enjoy the unique architectural design of this historic building. 
    • If you choose to use the lifts, please keep in mind that people with reduced mobility or disabilities, as well as people with prams, have priority.

    Visitor Regulations

    • For capacity and safety reasons, waiting times may vary, although slots are generally scheduled every 30 minutes.
    • Minors may only visit the observation deck if they are accompanied by an adult. 
    • CentroCentro reserves the right to close or change the visiting hours without prior notice for safety reasons or in the event of inclement weather. Should the area be temporarily closed, all scheduled visits will be cancelled, and admission fees will be refunded.

    Buy tickets

    GUIDED TOUR OF THE MIRADOR

    CentroCentro now offers free guided tours of the Mirador observation deck. To take part you must book in advance by email info@centrocentro.org, at the information desk (main floor) or by phone at (+34) 914 800 008.

    A maximum of 9 persons, plus the guide, are allowed per tour. They last around 30 minutes.

    Services
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    Shop
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    Cafeteria
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    Information points
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    Restaurant
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    Lift
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    Free Wi-Fi
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    Baby-changing facilities

    Lifts, platforms and adapted WCs (Floors -1, 2 and 3) for the use of people with reduced mobility.
    Free wheelchair service. Request at the information counter (2nd floor).

    Last updated: 31/10/2022
    Practical Information
    Tourist Information
    Address
    Plaza
    de Cibeles, 1
    28014
    Tourist area
    Paseo del Arte
    Telephone
    (+34) 91 480 00 08
    Fax
    Metro
    Banco de España (L2)
    Bus
    001, 1, 2, 5, 9, 10, 14, 15, 20, 27, 34, 37, 45, 51, 52, 53, 74, 146, 150, 203, C03, E1, N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22, N23, N24, N25, N26, N27
    Cercanías (local train)
    Madrid-Recoletos
    BiciMAD bike-share scheme

    Docking stations:

    - Plaza de Cibeles

    - Banco de España A (calle Alcalá, 49)

    Price

    Mirador observation deck:
    General admission price: € 3
    Reduced admission prices:
    Officially unemployed persons: € 2.40; 2 to 14 year-olds / pensioners / over 65s: € 2.25; Persons with disabilities and their companions: € 1.50; Under 2s: €1.
    A 0.50€ service fee is charged when the ticket is bought online.

    Buy tickets online

    Guided tours: Free. Prior booking is required: by email info@centrocentro.org, at the information desk (main floor), or by phone (+34) 914 800 008. The tours are only conducted in Spanish.

    Times

    Tues to Sun: 10.30am-2pm / 4-7.30pm. Visits every 30 minutes.

    Ticket Office: Tues - Sun: 10am – 1.45pm / 3pm – 7.30pm Floor 2

    Closed: Mondays, 1 and 6 Jan, 1 May, 24, 25 and 31 Dec. On 5 Jan, open from 10am to 2pm.

    Times may vary for security reasons or due to adverse weather conditions.

    Guided tours of the Mirador: Tue to Fri: 12 noon, Wed: 5.30pm. Duration: 30 mins. Max. 9 persons + guide.

    Type
    Sights and monuments

    IN THE AREA

    El Retiro Park

    Step away from the hustle and bustle of the city and spend a few hours relaxing in one of the Madrileños' favourite spots, a UNESCO World Heritage Site.

    Naval Museum

    A wonderful collection that reflects Spain’s rich naval history, from the Middle Ages to the present day.
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