Welcome to Madrid
This wonderful observation deck located in the building's main tower offers visitors a privileged panoramic view of the city. The 360º perspective of the urban landscape of Madrid takes in tourist landmarks such as Gran Vía and Calle Alcalá, Paseo de la Castellana and El Retiro Park. On the deck you’ll find maps to help you identify the city’s most iconic buildings.
Accessibility
- To access the observation deck you must make your way up to floor 6E, and then walk up a staircase with 88 steps.
- We recommend you use the stairs to enjoy the unique architectural design of this historic building.
- If you choose to use the lifts, please keep in mind that people with reduced mobility or disabilities, as well as people with prams, have priority.
Visitor Regulations
- For capacity and safety reasons, waiting times may vary, although slots are generally scheduled every 30 minutes.
- Minors may only visit the observation deck if they are accompanied by an adult.
- CentroCentro reserves the right to close or change the visiting hours without prior notice for safety reasons or in the event of inclement weather. Should the area be temporarily closed, all scheduled visits will be cancelled, and admission fees will be refunded.
CentroCentro now offers free guided tours of the Mirador observation deck. To take part you must book in advance by email info@centrocentro.org, at the information desk (main floor) or by phone at (+34) 914 800 008.
A maximum of 9 persons, plus the guide, are allowed per tour. They last around 30 minutes.
Accessibility
Lifts, platforms and adapted WCs (Floors -1, 2 and 3) for the use of people with reduced mobility.
Free wheelchair service. Request at the information counter (2nd floor).
Docking stations:
- Plaza de Cibeles
- Banco de España A (calle Alcalá, 49)
Mirador observation deck:
General admission price: € 3
Reduced admission prices:
Officially unemployed persons: € 2.40; 2 to 14 year-olds / pensioners / over 65s: € 2.25; Persons with disabilities and their companions: € 1.50; Under 2s: €1.
A 0.50€ service fee is charged when the ticket is bought online.
Guided tours: Free. Prior booking is required: by email info@centrocentro.org, at the information desk (main floor), or by phone (+34) 914 800 008. The tours are only conducted in Spanish.
Official Toursim Website
