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Adolfo Suárez Madrid-Barajas Airport Tourist Information Point (T4, lounges 10 and 11)

    Information

    Located in the arrivals area, next to the baggage claim area, this tourist information desk is open year-round. It has everything visitors need to enjoy their stay in Madrid.

    Services: 

    • Face-to-face customer service provided in several languages

    • Remote customer service (phone 915 787 810 and email turismo@esmadrid.com)

    • Customer Service via WhatsApp on (+34) 619 111 094

    • Audiovisuals

    • Adapted access

     

    Accessibility:

    • Accessible counter.

    • Magnetic loop for people with impaired hearing.

    • Accessible Map of Madrid in braille with a downloadable QR for mobile devices to provide visually impaired people with all the tourist information they might need.

    Services
    Image
    Information points
    Last updated: 23/02/2023
    Practical Information
    Tourist Information
    Address
    Avenida
    Hispanidad, s/n
    28042
    Tourist area
    Aeropuerto / Feria de Madrid
    Telephone
    (+34) 91 578 78 10
    Fax
    Metro
    Aeropuerto T4 (L8)
    Bus
    200, 203, N27, Autobús Express Aeropuerto
    Cercanías (local train)
    Aeropuerto T4
    BiciMAD bike-share scheme

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    Price
    Times

    Mon - Sun: 9.30am – 8.30pm

    Christmas Opening Times:

    - 24 December: Opening at its usual time / Closed to the public at 5pm
    - 25 December: Opening at 11am / Closing at its usual time
    - 31 December: Opening at its usual time / Closed to the public at 5pm
    - 1 January: Opening at 11am / Closing at its usual time

    Type
    Services
    Tourist information points. Tourist offices

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