Advertisement

Plaza Mayor Tourist Information Centre

    Information

    In the Salón de Columnas room of Casa de la Panadería, a building in the popular Plaza Mayor square, you'll find a state-of-the-art tourist information centre, open 365 days a year, from 9.30am to 8.30pm. The friendly staff can offer helpful advice, in many languages, on how to make the most of your stay in the city.

    Services offered:

    Services offered:

    • Face-to-face customer service provided in several languages / Special Chinese language

    • Specialised customer service

    • Remote customer service (phone 915 787 810 and email turismo@esmadrid.com)

    • Customer Service via WhatsApp on (+34) 619 111 094

    • Self-service with downloadable brochures via QR code

    • Free Wi-Fi

    • Point of sale for the Madrid City Tour (credit card payment only)

    -The city of Madrid's official souvenir shop: Tienda Casa de la Panadería

    -Accessibility: 

    • Spanish sign language interpreters
    • Hearing loops (3)
    • Tactile paving
    • Signs and brochures in Braille
    • Ergonomic seats
    • Ischiatic supports
    • Hapticmaps
    • Adapted desk
    • Accessible Tourism Guide (in CD)

    -Technological Area: 

    • Audiovisuals

    - Ticket sales: there is a ticket sales point for the Madrid City Tour hop-on-hop-off bus, as well as for the Teatro Circo Price, Teatro Español, Fernán Gomez Cultural Centre and Naves del Español en Matadero. The opening hours are from Monday to Sunday, from 10:30am to 2:30pm and from 4:30pm to 8:30pm. The ticket office is closed on 24, 25 and 31 December and 1 January.                                                                                

     

    Services
    Image
    Shop
    Image
    Information points
    Image
    Guided tours
    Image
    Free Wi-Fi
    Last updated: 23/02/2023
    Practical Information
    Tourist Information
    Address
    Plaza
    Mayor, 27 (Casa de la Panadería)
    28012
    Tourist area
    Austrias
    Telephone
    (+34) 91 578 78 10
    Fax
    Metro
    Ópera (L2, L5, R)
    Sol (L1, L2, L3)
    Bus
    002, 17, 18, 23, 31, 35, 50, 65, SE712, N26, M1
    Cercanías (local train)
    Madrid-Sol
    BiciMAD bike-share scheme

    Docking stations:

    - Plaza de la Provincia, 1

    - Calle Mayor, 20

    - Plaza de San Miguel, 9

    Price

    Free

     

    Times

    Mon - Sun 9:30am - 8:30pm

     

    Plaza Mayor Ticket Office:

    -Mon – Sun: 10:30 am - 2:30 pm / 4:30 pm – 8:30 pm

    -24, 25 and 31 December, 1 January: closed 

    Type
    Services
    Tourist information points. Tourist offices

    IN THE AREA

    Puerta del Sol

    This bustling square located bang in the centre of Madrid is one of the city’s most famous sites.

    San Miguel Market

    A stunning 100-year-old market that has reinvented itself to become one of Madrid's most popular tourist attractions.
    Advertisement
    Advertisement
    Advertisement
    Advertisement
    Advertisement