Welcome to Madrid

Open all year round, it offers everything visitors need to enjoy their stay.

Services:

-Face-to-face Customer Service

-Audiovisual facilities

-Magnetic loop

-Tickets for the Madrid City Tour hop-on-hop-off bus (Credit card payments only).

This tourist information point is co-financed by the European Regional Development Fund.

Accessibility

Física

It has an accessible counter.

Visual

It has an Accessible Map of Madrid in braille with a downloadable QR for mobile devices to provide visually impaired people with all the tourist information they might need.

Auditiva

Equipped with a magnetic loop for people with impaired hearing.

Services

Information points

Free Wi-Fi

Address

Calle

de Bailén, esquina con Calle Requena

28013

Tourist area

Austrias

Telephone

Fax

Website

turismo@esmadrid.com

Metro

Ópera (L2, L5, R)

Plaza de España (L2, L3, L10)

Bus

3, 25, 39, 46, 62, 75, 138, 148, C1, C2, SE712, N16, N18, N19, N20

Cercanías (local train)

BiciMAD bike-share scheme

Docking stations:

- Plaza Ramales

- Palacio de Oriente (calle Carlos III, 1)

- San Quintín (calle Pavía, 6)

Price

Times

Mon - Sun: 9:30-20:30 h

Special Christmas timetables:

- 24 December: opens during normal opening hours / closes to the public at 17:00.

- 25 December: opens at 11:00 am / closes at the usual time.

- 31 December: opens during normal opening hours / closes to the public at 17:00.

- 1 January: opens at 11:00 am / closes at the usual time.

Type

Tourist information points. Tourist offices