Welcome to Madrid

Open all year round offering everything visitors need to enjoy their stay.

Services: 

- Face-to-Face Customer Service

- Audiovisual facilities

- Customer Service via WhatsApp on (+34) 619 111 094

- Adapted counter

- Auto-consultation with downloadable QR code

- Free Wi-Fi

- Hearing loop

Accessibility

Física

It has an accessible counter.

Visual

It has an Accessible Map of Madrid in braille with a downloadable QR for mobile devices to provide visually impaired people with all the tourist information they might need.

Auditiva

Equipped with a magnetic loop for people with impaired hearing.

Services
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Information points
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Free Wi-Fi
Practical Information
Address
Paseo
de la Castellana, 138 - Junto al estadio Santiago Bernabéu
28046
Tourist area
Castellana
Telephone
(+34) 91 578 78 10
Fax
Metro
Santiago Bernabéu (L10)
Bus
14, 27, 40, 43, 120, 126, 147, 150, N22, N24
Cercanías (local train)
Madrid-Nuevos Ministerios
BiciMAD bike-share scheme

Docking stations:

- General Perón con Poeta Joan Maragall (Avenida del General Perón, frente al 136) 

- Paseo de la Habana, 42

Price
Times

Mon-Sun  9:30am- 8:30pm.

Type
Services
Tourist information points. Tourist offices