Welcome to Madrid
Open all year round offering everything visitors need to enjoy their stay.
Services:
- Face-to-Face Customer Service
- Audiovisual facilities
- Customer Service via WhatsApp on (+34) 619 111 094
- Adapted counter
- Auto-consultation with downloadable QR code
- Free Wi-Fi
- Hearing loop
- Tickets for the Madrid City Tour hop-on-hop-off bus (Credit card payments only).
Accessibility
Física
It has an accessible counter.
Visual
It has an Accessible Map of Madrid in braille with a downloadable QR for mobile devices to provide visually impaired people with all the tourist information they might need.
Auditiva
Equipped with a magnetic loop for people with impaired hearing.
Services
Image
Information points
Image
Free Wi-Fi
Practical Information
Address
Plaza
de Callao, s/n
28012
Tourist area
Sol / Gran Vía
Telephone
(+34) 91 578 78 10
Fax
Email
Metro
Callao (L3, L5)
Bus
001, 1, 2, 3, 44, 46, 74, 75, 133, 146, 147, 148, N16, N18, N19, N20, N21
Cercanías (local train)
Madrid-Sol
BiciMAD bike-share scheme
Docking stations:
- Jacometrezo (calle Jacometrezo, 3)
- Miguel Moya (calle Miguel Moya, 1)
Price
Times
Type
Services
Tourist information points. Tourist offices
Official Toursim Website
