Welcome to Madrid

The exhibitions hall CentroCentro, in the Palacio de Cibeles (current headquarters of the City Hall of Madrid and old Palacio de Correos) holds a tourist information point specialized in art and culture information, in the heart of the Art Walk.

Services offered:

  • In-person service

  • WhatsApp Service:  619 111 094

  • Self-consultation with downloadable leaflets via QR Code. 

  • Audiovisuals

  • Adapted access

  • Magnetic loop

  • Adapted counter 

  • Accessible Tourism Guide

  • Ticket sales point for the Madrid City Tour Tourist Bus

It also has a sales area where souvenirs and gifts from Madrid can be purchased. Payment by card only.

Accessibility

Física

It has an accessible counter.

Visual

It has an Accessible Map of Madrid in braille with a downloadable QR for mobile devices to provide visually impaired people with all the tourist information they might need.

Auditiva

Equipped with a magnetic loop for people with impaired hearing.

Services
Shop
Information points
Practical Information
Address
Plaza
de Cibeles, 1 (Palacio de Cibeles),
28014
Tourist area
Paseo del Arte
Telephone
Fax
Website
http://www.esmadrid.com/centros-de-informacion-turistica/
Email
turismo@esmadrid.com
Metro
Banco de España (L2)
Bus
001, 1, 2, 5, 9, 10, 14, 15, 20, 27, 34, 37, 45, 51, 52, 53, 74, 146, 150, 203, C03, E1, N2, N3, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N25, N27
Cercanías (local train)
Madrid-Recoletos
BiciMAD bike-share scheme

Docking stations:

- Banco de España (calle Alcalá, 49)

- Cibeles (Plaza de Cibeles)

Price

Free.

Times

Mon - Sun 10.00am - 8.00pm (closed on Mondays, January 1st and 6th, May 1st and December 24th, 25th and 31st).

5 january: 10am -  2pm

Type
Services
Tourist information points. Tourist offices
Home

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